For some time now, there have been many Sony customers who have contacted the firm asking about the appearance of strange Interference lines on the Sony Xperia Xperia Xperia or Xperia XZ2 . Users doubted if it was a hardware or software problem and on more than one occasion they have doubted whether it is worth returning the devices or leaving them to be fixed.
It seems that the solution to this problem is much simpler because Sony , after assuming the fault, has told us what is its origin and what users can do to avoid this annoying problem present in the screen of the Sony Xperia XZ1 Y Sony Xperia XZ2 . At the moment these are the ranges most affected by the screen failure.
Sony admits that users can find horizontal stripes on LCD screens of your latest phones Xperia launched to the market but, according to the manufacturer, is not a defect, but a feature of the screens. Apparently the stripes appear after repeatedly pressing on the screen, but this is due to electrostatic effects. It is not a functional defect and when electrostatic electricity disappears, the problem disappears immediately.
Sony Mobile is committed to providing the highest standard of product quality and customer service for all of our products. Due to the characteristics of the screen, you can see patterns of stripes as a result of electrostatic electricity in some models. This is not a functional defect and generally the striped patterns fade as the electrostatic disappears.
How to avoid interference on the Sony Xperia XZ1 or Xperia XZ2
These lines of Interferences on the Sony Xperia Xperia Xperia and Xperia XZ2 , in addition to its variants, they are more visible at the moment when a uniform colored background is displayed on the screen. In addition, the phenomenon often occurs when viewing static images, for example in the Gallery application.
Fortunately, the solution is much simpler than it might seem at first. After a minute , the stripes disappear again when the screen is stable , that is, when it eliminates static electricity . For this, it is enough to cool the device, since it has been discovered that the problem appears especially in hot and humid places, ideal conditions to generate this type of electricity. If you live in drier places, you probably will not find this problem.