Since the update with iOS 12 was released , there have been few problems detected by users. Many have been fixed by iOS 12.0.1 . However, since about a month ago, some users have detected that the True Tone option has disappeared or is not available among iPhone screen settings .
True Tone technology was initially introduced in the 9.7-inch iPad Pro to later move to the iPhone 8 , iPhone X and the new iPhone XS and iPhone XS Max . An option that Apple introduced so that the display would be able to adapt contrast, brightness level and color temperature to the surrounding lighting conditions. For example, the automatic mode of True Tone automatically adjusts the main parameters of the panel so that the visualization of the content is as reliable as possible under any circumstance, be it with the intense luminosity of the sun on the beach or in the darkness that we can find when We use the iPhone or the iPad, at night, in bed.
The True Tone option, out of combat
Well, as echoed from Piunikaweb , since the launch of iOS 12 last September, users have begun to report a bug with this screen setting on both iPhone and iPad.
The testimonies published both in the official forums of Apple and the Internet in general show that the setting of True Tone has disappeared from their iPhone 8, iPhone 8 Plus or iPhone X , in addition to the iPad Pro. A fact that they have begun to experience since the installation of iOS 12.
Since then, the reports have been maintained over time. User communities try to find explanations using previous experiences, such as blocking the automatic adjustment of the brightness level in iPhones with iOS 11.4 and screens repaired by third parties.
However, in this case there is no exact pattern to point out that the cause of the disappearance or disqualification of True Tone is due to the replacement of the screen by third parties or the replacement of a non-original screen.
At the moment, there is not a certain number of affected, but rather it seems a problem that affects users at random. Therefore, it may be necessary for the problem to go further so that there is information from Apple, which disproves, confirms or provides information of interest about this case related to the True Tone option in iOS 12.